A tool that uses product usage data along with other customer data to help sales teams at product-led growth companies convert users and upsell to customers.
What need does
Product led growth companies today collect a lot of customer data including product usage data as well as firmographic, transactional, and data from third-party sources.
HeadsUp helps sales and revenue teams use this data to determine which users and accounts they should focus on to drive upsell and conversions, as well as figure out the right time to reach out to the right users within an account.
For example, if an account is on track to exhaust the limits of the free tier, HeadsUp can surface that data to the sales rep, allowing them to reach out proactively to the users in that account.
What are the core features of
- Prioritized list of users and accounts
- Customer journey view for each user
- Ability to segment users by usage patterns and other data
What are the benefits of using
- Know which customers are most likely to upgrade
- Identify power users and champions
- Understand what usage patterns are likely to result in conversion